What currency are the prices on the website?
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 2-4 days production time for your order, average shipping times are 6-10 days including production time.
Tracking numbers will be updated as soon as your order has been SHIPPED. If you don't have a tracking number after 7 business days, please email us at support@credentialtees.com.
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100% money back guarantee, if the product is defective or damaged. We give you 14 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include the name and order number on the returned parcels.
Please note: If your package is on the way, you must wait for it to arrive and be inspected before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty within 24 hours. You must cancel your order before it ships.
I have entered an incorrect address what do I do now?
If you have misspelled or auto filled in an incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong, notify us via email at support@credentialtees.com. If the given address is wrong we can change the address to the correct one within 24 hours. No change can be made after the 24 hours of incorrect submission.